RETURN POLICY
We accept returns within 30 days of purchase with a full refund, except for personalized items. The customer is responsible for the price of shipping the item back to TimCottonWrites at P.O Box 184 Hampden, Maine 04444
REFUND POLICY
We offer a full refund on all products within 30 days of your purchase date. Personalized books (signed by me within the book with the recipient’s name upon request) will only be accepted for return if the item arrives damaged or is otherwise unusable. Return shipping is the customer’s responsibility. All purchases and transactions are conducted in U.S. Dollars.
DELIVERY POLICY
We ship all purchases within seven days unless otherwise noted on the product page (e.g., pre-orders). Our products ship through USPS, UPS, and FedEx. Generally, you can expect your items within 2 weeks, but there may be situations where goods are lost, resulting in longer delays. International customers also have unknowns regarding shipping and customs. If you do not receive your item within four weeks, please contact me at timcottonwrites@gmail.com, and I will get you an answer.
CANCELLATION POLICY
Customers may cancel orders within 30 days for a full refund. After thirty days, TimCottonwWrites will not accept cancellations.